Deliver software projects on-time, under budget with high quality results

IT Assist provides project management or support to your project management staff for simple to complex projects. We handle:

  • Project initiation and execution
  • Estimate preparation
  • Cost and budget management
  • Risk management
  • Leadership and team building
  • Audit and compliance

The value we bring is knowledge of the inner workings of how teams develop software projects. We are able to speak each group's tribal language, anticipate the needs and obstacles that could occur, guide groups to starting early and working in iteration. We strengthen this with:

Establishing a vision and goal for the project

We work closely with you and the customer to understand the vision for the project and how it is expected to support business goals. We then facilitate group discussions to develop the team's joint project vision to keep people focused and inspired.

Up-front planning and arming ourselves with as much knowledge as possible to practically manage the project

We stress detailed up-front planning not for the purpose of generating a project plan, but to start the process of asking questions, researching, and preparing ourselves to handle the unpredictability that can occur during the project lifecycle. The up-front planning helps us understand the vision of the product, interdependency among groups, and tap into the team's experiences to mentally visualize all the puzzle pieces.

Leveraging the group's knowledge and experience to perform as many tasks as possible early and iteratively

We figure out what work can be done early and don't get hindered by the way it has always been done. Let the characteristic of the project and experiences of the people involved guide scheduling. For example, customer support processes do not need be completely left to the end of a project. This also means taking core vertical slices to implement early and iterate over.

Building a collaborative environment and encourage an open exchange of information

Complete engagement

We take our responsibility to ensure that teams don't get bogged down with issues seriously, and we do all that is possible to remove obstacles. This means staying vigilante, being observant, continuously seeking feedback and monitoring successes or failures to adapt accordingly.

11.04.2009

Preparing customer care to support a product on day one

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11.09.2009

Steps to take before your next technology investment to streamline process and improve productivity

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01.26.2010

Getting to know past trouble tickets

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